Purchase Info
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Welcome to our online shopping platform! Before making a purchase, please read the following terms and conditions carefully:
We strive to provide accurate product descriptions and images. However, due to monitor settings and display effects, the actual color and size of the products may differ slightly from what is shown on the website.
All prices are final and include applicable taxes and fees.
We accept various secure payment methods, including credit cards, PayPal, and other online payment options.
Shipping fees are calculated based on your delivery address and selected shipping method.
Orders are typically processed within 7 business days after confirmation.
Estimated delivery time varies depending on the destination and chosen shipping option.
If you are not satisfied with your purchase, you may request a return within 30 days of receiving the product.
Items must be returned in their original condition, unused, and with all packaging intact.
For detailed return procedures and conditions, please refer to our Return Policy page.
We respect your privacy and are committed to protecting your personal information.
Your data will only be used for order processing and improving customer experience.
If you have any questions or concerns regarding our products or services, please feel free to contact our customer support team. We are happy to assist you.
Thank you for shopping with us! If you have any additional inquiries, feel free to reach out.
Thank you for shopping with us. If you are not satisfied with your purchase, we offer refunds based on the following policy:
The product must be unused, in its original packaging, and include all accessories and the invoice.
Refund requests must be submitted within 7 days of receiving the product.
Refunds are not applicable for:
Opened or used items
Personal hygiene items, food, or customized products
Sale or clearance items (unless the item is defective)
Contact our customer service with your order number and reason for return.
Once the return is approved, we will provide the return address.
After receiving and inspecting the returned item, we will process the refund within 5–10 business days to your original payment method.
If the return is due to personal reasons (e.g., size, change of mind), the return shipping cost will be borne by the customer.
If the return is due to a defect or shipment error, we will cover the return shipping cost.
If you have any questions, please contact our customer support. We are happy to help.
To bring you more product variety and exciting new arrivals, we offer pre-order options on select items. Before placing your order, please take a moment to read through the details below:
Pre-order items usually take around 4 to 8 weeks to arrive.
Shipping times may vary depending on supplier production schedules and international logistics — so the actual delivery date might be a little earlier or later than expected. We appreciate your patience and understanding.
If your order includes both in-stock and pre-order items, we’ll ship everything together once your pre-order is ready.
Want to split the shipment? Please contact our customer service team.
Yes. You’re welcome to add both to the same cart and check out together.
Once your pre-order is placed, we’re unable to modify the item, change specs, or merge it with other orders.
Need to cancel? Contact us before the item ships, and we’ll do our best to help.
If the item becomes unavailable due to unexpected supply issues, we’ll notify you and issue a full refund.
Pre-order items are worth the wait, but please be sure you’re comfortable with the estimated timeline before purchasing.
Placing a pre-order means you agree to the terms above. Thank you for your support and happy shopping.