Privacy Protection Policy
We highly value your privacy. Please carefully read the following Privacy Protection Policy to understand how we collect, use, and protect your personal data.
Use of Personal Data
This policy applies to how we handle personal data collected or received, including information related to your use of our products and services. Personal data refers to identifiable and non-public information such as your name, address, email address, or phone number.
Scope of Application
This Privacy Protection Policy applies only to our company and the products and services we provide. It does not apply to businesses that we do not own or control, nor does it apply to individuals we do not employ or manage. Additionally, some companies we acquire may continue to follow their original privacy policies (please refer to our Acquired Companies page for details).
Collection and Use of Personal Data
1. Data Collection
We may collect your personal data when you:
- Register an account
- Use our products or services
- Browse our website or partner websites
- Participate in promotions, sweepstakes, or other marketing activities
Additionally, we may combine information obtained from business partners or other companies with the personal data we have collected to enhance our services.
2. Types of Personal Data Collected
When you register an account, we may request the following information:
- Basic Information: Name, email address, date of birth, gender, postal code
- Advanced Information (depending on service requirements): Address, identification number, property-related information
Once you register an account and log into our services, we will be able to identify you and provide a personalized experience.
3. Choice to Provide Data
You have the choice to provide your personal data. However, if certain fields are mandatory and you choose not to provide the required data, you may be unable to access specific products or services.
4. Request to Delete Member Account
Please send an email from the address you used to register to HomeFamily’s service email at homelivemall@gmail.com to request the deletion of your account.
According to our standard operating procedures, we will delete your account within one month of receiving your request.